Self-service: find your answers easily
The HvA Help Centre is a quick and easy way to find information and instructions on how to print, copy, scan and buy print credit. You will also find answers to frequently asked questions about ordering from the Canon Webshop. If you have a question or problem, please check the HvA Help Center first.
We are here for you
The QSP Support desk can be contacted for any other queries or problems regarding payments in the Canon Webshop, print credits, printer faults etc.
The Copyshop is the place to go for small print jobs such as printing a poster, building plans, binding a report and most repro questions.
The Canon Service Desk is available for order collection from the Canon Web Shop, more complex repro issues and personal advice. Prefer to meet on site or online via video call? Canon Service Desk Advisor, Michael Sarioglu, is happy to help.
All our service employees are available from Monday to Friday, 8.30-12.30 and 13.00-16.30.
Copyshop & Canon Service Desk
Location Kohnstammhuis (room 00A03)
T: +31 (0)20 599 53 10 (Copyshop)
T: +31 (0)6 1930 2363 (Canon Service desk)
Location Leeuwenburg (room -1C.25)
T: +31 (0)20 595 11 66
Please note: this location is closed since 1 November 2021.
T: +31 (0)20 595 1168
Tafelbergweg 51 (room D.0.24)
1105 BD Amsterdam
T: +31 (0)20 5951171